Terms & Conditions
Last updated: (May 2018)
Please read these Terms and Conditions carefully before using the https://santorini24.com website.
Your access to and use of our website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access our website or book any service.
All our services advertised on our website are operated by “santorini24.com” and its partners and suppliers.
By accessing or booking any service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the website.
1a) Use of our Services and Website
You agree you will only use our website or services to make legitimate reservations or purchases and shall not make speculative, false or fraudulent reservations or reservations in anticipation of demand. You will only use our website and services in compliance with applicable law.
Without our prior written permission, you may not (a) access, monitor or copy any content or information on our website using any “robot”, “spider” or other automated or manual device or program, (b) deep link to any portion of our website, or (c) “frame” or incorporate any portion of our website into any other website.
Our website may contain links to third party websites that we provide only as a convenience to you. You should take precautions to ensure that whatever links you access are free of viruses, worms, trojan horses or other destructive mechanisms The existence of these links does not imply that we endorse such websites or any included content. We are not responsible for such websites or content or any data privacy practices of such websites.
You agree to indemnify us and our affiliates, and any of our Suppliers, and any such parties’ officers, directors, employees and agents from and against any claims, causes of action, demands, losses, damages, or other costs, (including reasonable legal and accounting fees) brought by you or third parties as a result of (a) your breach of this Agreement, (b) your violation of any law or rights of any third party, or (c) your use of our website.
The site collects personal data
a) When the visitor / user enters its services
b) When using its products and / or services
c) When visiting its pages and / or enters his promotional /
advertising programs in competitions.
The main personal data collected with the consent of
the visitor / user are: Name – Surname –father’s name – E-Mail-Phone -Address -Postal Code – City –
Country – Occupation – Age.
The Company maintains and processes your privacy with confidentiality and respect for your
privacy by taking the necessary technical and organizational measures to further protect
The Company maintains and processes your data for a period of 5 days when the
expiration of which will be destroyed without delay.
- How to book
You can make a booking through the website www.santorini24.com
The person making the booking must be 18 years old or over and possess the legal capacity and authority to make the booking and accepts these booking conditions on behalf of everyone in their party.
3a) Our prices are quoted on our website.
3b) We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.
3c) All amounts stated on our website are stated inclusive of VAT.
To secure your reservation, you should pay a deposit of 30% of total tour cost by bank transfer or credit card. The rest of the fee is due at the day of the service and can be paid by cash or credit card.
- Variation of booking (Modifications/Amendments)
5a) You can make changes on your booking through your account or by e-mail at firstname.lastname@example.org
5b) We may change the time and date of a service that is the subject of a booking by giving to you written notice of the change at least 14 days before the service is due to begin. If we notify you of a change to a booking, you shall have a right to cancel the booking and receive a full refund of the price paid in respect of the booking, providing that your notice of cancellation must be received by us within 7 days following the date of issue of our notification of the change. If your notice of cancellation is received after the end of that period, you will not be entitled to a refund.
- Cancellation Policy
Cancellation of bookings by us.
6a) We may cancel a contract under these terms and conditions at least 14 days before the service in respect of which the Contract was made begins.
6b) We will give you written notice of any contract cancellation.
6c) If we cancel a contract under these terms and conditions in accordance with this Section, you will be entitled to a full refund of the price paid under that contract.
Cancellation of bookings by you
You may cancel a booking under these terms and conditions:
Cancellations received 7 days or more, prior to the service date: no cancellation fee
Cancellations received 6 to 4 days prior to the tour date: 50% cancellation fee
Cancellations received 3 or fewer days prior to the service date or no shows: 100% cancellation fee.
6d) In order to cancel a booking under this Section(6), you must send to us a written notice of cancellation by email using the contract details specified in the confirmation form.
- Warranties and representations
7a) You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts;
(b) you have full authority, power and capacity to agree to these terms and conditions; and
(c) all the information that you provide to us in connection with your order is true, accurate, complete, current and non-misleading.
7b) We warrant to you that any services we may supply to you under these terms and conditions or in connection with a booking will be supplied with care and skill.
- Force majeure
8a) If a force majeure event gives rise to a failure or delay in us performing any obligation under these terms and conditions, that obligation will be suspended for the duration of the force majeure event.
8b) If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing any obligation under these terms and conditions, we shall:
(a) promptly notify you; and
(b) inform you of the period for which it is estimated that such failure or delay will continue.
8c) If the performance of our obligations under these terms and conditions is affected by a force majeure event, we shall take reasonable steps to mitigate the effects of the force majeure event.
9a) We may revise these terms and conditions from time to time by publishing a new version on our website.
9b) A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.
10a) You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions[ – providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
10b)You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
- Entire agreement
These terms and conditions, together with the booking information page on our website, shall constitute the entire agreement between you and us in relation to bookings made through our website, and shall supersede all previous agreements between you and us in relation to such bookings.
- Law and jurisdiction
These terms and conditions shall be governed by and construed in accordance with Greek law.
Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Greece.
- Statutory and regulatory disclosures
13a) We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.
13b) These terms and conditions are available in the English language only.